August 2022

SPOTLIGHT: WCHQ Sees Fluctuations in Measure Results

WCHQ continues to assess the impact the pandemic has had on WCHQ measures. This month, we focus on results seen across key prevention measures publicly reported by WCHQ members.

By mid-2020, WCHQ metrics were beginning to reflect the closure and overall slowdown in patient traffic to the clinics. The denominator, which includes patients seen in a clinic at least twice over a two-year period, decreased an average of 34 percent across WCHQ’s improvement priority areas. Increases and declines in 2021 reporting compared to the pre-pandemic reporting period of June 2020.

“The decrease in the number of patients able and willing to come into the clinic for care is reflected in our measure results,” according to Gabrielle Rude, PhD, WCHQ President and CEO. “We are currently working within the improvement teams to share best practices and innovative ideas for reaching patients we have seen and reaching out to people in the community that may not be connected to a clinic, to ensure these families are receiving preventive care.”  

WCHQ Member Encounters by Month

The decrease in denominator reflects the general decrease in encounters WCHQ members saw across the board, especially in April 2020, as illustrated below.

The WCHQ performance measure results were recently updated to include member data reported through December 2021. Visit WCHQ.org,  to view the most current reports. For information, contact Brian Slattery.